Although technology is intended to be simple, it doesn't always seem that way. Devices can develop all sorts of problems that an average person would not be able to fix. Even figuring out how to use a perfectly fine device can pose a set of issues too.
Thankfully for Apple users, the Genius Bar can provide much-needed help. The Genius Bar is a long, bar-like table in the back of every Apple store. They can help with anything from cracked screens, to battery life, to learning how to use software.
This photo is gently mocking the Genius Bar, because they almost always ask if you have tried restarting your device before coming to them. The picture makes IT work seem comically easy, as if any person could sit at home and fix your phone remotely by asking you to turn it off and then on again. While I'm sure most IT workers would agree there is some truth to this funny troubleshooting photo, there is so much more that IT can do for you.
For small issues, it is true that they normally ask the famous line: “Have you tried turning it off and on again?”. As silly is it sounds, a simple reboot of the phone can eliminate your problem- so try this first before visiting the Genius Bar! But for more complex issues, they can service your phone or send it out to be fixed. The Genius Bar even holds classes for the elderly (or anyone in need) to learn how to use technology.
If you’re thinking of visiting the Apple Genius Bar, making an appointment is easy. Just go to the Apple website and create an appointment online. Remember to restart your phone beforehand!
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